Quantiva FAQ

Clear answers for real execution operations.

This FAQ aligns Quantiva Trades in TradingView, your personal alert, profile webhook, execution modes, and operational behavior across Live, Demo, and Paper.

Operational help centerUse the index below for webhook, Live, Binance, security, or billing topics.

Product and access

What Quantiva is, and what a subscription gives you.

What is Quantiva Trade?

Quantiva Trade is a SaaS platform for Quantiva Trades, a configurable TradingView strategy with a personal webhook and optional execution.

It is not a broker, exchange, fund manager, copy-trading service, signal room, or financial advisor.

What do I get with a plan?

You get Quantiva Trades access inside your TradingView account, a private Quantiva Live workspace, and your personal webhook URL.

Plans differ by limits and optional execution features, but the core workflow stays the same: configure in TradingView, create your alert, validate, then decide whether to execute.

Do you mirror trades from a shared account?

No. Quantiva does not mirror positions from a master account.

Each user runs Quantiva Trades in their own TradingView account, creates their own alert, and uses their own profile webhook for Demo, Paper, or Binance Live if they enable execution.

Can I connect any strategy?

No. The product is built specifically for the Quantiva Trades flow.

The webhook contract, validation, and dashboards are aligned with the Quantiva Trades payload structure.

Execution and modes

How webhook validation and mode behavior works in practice.

How does execution flow from TradingView?

Quantiva Trades generates signals inside your TradingView chart after you configure the strategy.

You create the TradingView alert, paste your personal webhook URL, and Quantiva validates payload and profile mode before optional Demo, Paper, or Binance Live execution.

Who controls the TradingView alert?

You do. The strategy runs in your TradingView account and the alert is created, edited, paused, or deleted by you.

Turning off the TradingView alert or changing your profile mode stops the automated flow.

Is Position Size (USDT) the same as total account capital?

No. Position Size is the budget per trade.

It is not your full account balance. You can set per-trade exposure independently from total capital.

How do Spot, Futures One-Way, and Futures Hedge differ?

Futures One-Way and Futures Hedge are designed for reverse/flip behavior so the system can stay in-market according to strategy transitions.

Spot is long-only. Opposite transitions close the active spot position instead of opening short exposure.

Why can alert order price and exchange entry price differ?

The alert contains a price snapshot at signal time. Exchange entry price reflects actual fill conditions a few milliseconds later.

This is more visible on fast symbols like BTC. In Paper mode on the same server, slippage is usually smaller but still depends on processing timing.

When is a signal rejected before execution?

If profile mode and payload execution_mode do not match, execution is rejected for safety.

Missing execution_mode can also be rejected depending on policy. This prevents accidental orders in the wrong mode.

What do webhook errors usually mean?

3xx means redirection; 4xx means request/access/format issue; 5xx means receiver-side server failure.

Timeout, TLS, invalid URL, or closed connection errors usually come from endpoint/network configuration or overload on the receiving side.

Public pages vs app account data

What is shown on quantiva.trade and what is private in app.quantiva.live.

Why does /live look different on quantiva.trade and app.quantiva.live?

quantiva.trade shows the public strategy reference stream.

app.quantiva.live shows only your authenticated account stream and execution state.

If I open/close positions manually on Binance, should app data update?

Yes, when your Binance configuration and sync path are valid.

If positions do not refresh, run manual sync and verify API permissions, mode, and connectivity state in Account.

What data does Simulation Lab use?

Advanced validation views are private product features, not the main public offer.

Use public pages to understand the workflow, then use the app workspace for account-specific validation.

Official domains and security

How to verify you are using the real Quantiva Trade service.

What are the official domains?

Quantiva Trade operates only through quantiva.trade and app.quantiva.live.

We are not affiliated with other websites using Quantiva, Quantiva Pro, QuantivaHQ, Quantiva Nova, Quantiva Group, or similar names.

Do you ask for funds, exchange passwords, or withdrawal permission?

No. Quantiva Trade never asks you to send funds to us, never asks for exchange passwords, and does not require withdrawal permissions.

Binance API keys should be restricted, revocable, and configured only for the permissions needed by your selected execution mode.

Do you need my Binance password or seed phrase?

No. Never share exchange passwords, 2FA backup codes, seed phrases, or withdrawal-enabled keys.

If you use Binance Live execution, you control the API key and can revoke it in Binance at any time.

Plans, billing, and legal

Commercial scope and risk boundaries.

How does the trial period work?

Trial access and conditions are tied to your selected plan and checkout terms.

Review plan details before purchase and validate your setup during the trial window.

Is this financial advice?

No. Quantiva provides software access, TradingView strategy access, webhook validation, and optional execution tooling.

You are responsible for your account decisions, risk settings, and compliance in your jurisdiction.

Are profits guaranteed?

No. There are no guaranteed results in trading, and you can lose part or all of your funds.